PondMarket Customer Support

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Order Line 800-577-5605

St. Louis Outlet Store 314-894-2894

Please note that store staff is extremely busy in season. Please submit a ticket for faster response.

 

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Select a department:

    Product Questions

Questions about our products

    "How To" Questions

General "how to" questions

    Inquire about an Existing Order

Questions or concerns on existing orders ranging from "where's my order" to "why is only part of my order here".

    Returns

I need to return an item

    Other Customer Support

Use this category for anything not listed above.